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SOLUTIONS built for collaboration to improve outcomes

ECINS is the world's most collaborative case management system - empowering communities with integrated network systems.

Better Outcomes Begin with ECINS

ECINS’ purpose-built modules work together or independently to solve even the most complex case management challenges. When you team up with our experts, the result is a highly customized, secure cloud-based solution that will scale with the growth of your project or initiative and meet rigorous compliance requirements – all while empowering your organization to improve the lives and communities you serve through streamlined collaboration.

Solutions Built for Collaboration on Complex Problems

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CONSOLIDATE all referral data sources in a single repository, including imports from third-party systems, encrypted form data, and internal spreadsheets.

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Reporting & Referral

AUTOMATE current paper processes with secure, fully customizable online forms that enable clients and practitioners to save time and eliminate duplication, while allowing information to be fast-tracked.


COLLABORATE across organizations, communities and businesses to improve safety with secure, real-time information sharing and alerts.


SOLVE any case management problem by building a single record of truth for users and enabling sensitive information to be shared across multi-agency operations through robust multilevel security.


ENGAGE efficiently and in real-time with vulnerable clients by sharing support and action plans, setting up appointments, assigning tasks, and communicating via secure messaging or chat.

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communicate and people
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COMMUNICATE securely with clients via desktop or mobile app that provides alerts for due-soon and overdue tasks and enables clients to record their thoughts and moods.

ECINS is capable of solving just about any case management problem that exists.

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Value Packed & Cost Efficient

With no user licenses, ECINS is available at one simple, comprehensive cost that includes customization, training and support from real-world experts; access to a robust communications portal; and collaboration with a global user community that’s committed to helping one another achieve better outcomes every day.

Plus, our agile systems are constantly evolving as we work closely with our growing network, allowing updates and new features to be passed on to our users at no extra cost.

Empowerment Begins with Security

ECINS’ solutions provide the collaborative systems needed to empower the human services sector, while maintaining the highest levels of multi-enterprise level security. We meet and/or exceed the data management and security protocols and requirements for:

  • Multi-Level User Security

  • HMIS


  • SOC 2 Type II


  • HUD Domestic Violence

  • Social Security Administration

Customer Successes

“By working with a range of support agencies via ECINS, we are able to see specific details relating to how an individual’s meetings with partners have transpired. That gives us a much richer picture of an individual’s situation and enables us to provide tailored support to divert them from re-offending.”

Emma Taylor, Investigation Management Unit Operator, Cambridgeshire Constabulary

“ECINS enables us to run our meetings and share information with all partners, and gives us the confidence that we are discussing and sharing in a secure manner.”

Phil Priestley, Cambs City/South Cambs/Hunts NPT SPOC, Cambridgeshire Constabulary

“Having our information on ECINS, which can be accessed remotely, enables our outreach team to work outside of the office in community settings, which provides significant cost and time savings.”

Deborah Hooton, Service Manager, Rape Crisis Centre

“With ECINS all of the information is in one place, unlike with emails, where you don’t get the whole story or you have the risk of people being left off the email chains. Having everything in one place means you get the picture from the very beginning and see all of the developments as the case progresses.”

Les Golding, Modern Slavery Investigator, Sussex Police

“The difference ECINS is making to our organization for efficiency, effectiveness, accessibility and managing our caseloads is enormous. It is transforming the way we can store and manage the families we are supporting.”

Kirsty Richardson, Head of Operations , Tiny Life

“As a former frontline practitioner myself, having used four different case management systems, none have offered the opportunity to work in a multi-agency capacity with such ease as ECINS.”

Jules Trompowsky, Rescue and Response Partnership Coordinator (North London), Rescue and Response Project (County Lines), Brent Council, UK

“ECINS has been absolutely pivotal in the way we are able to work. We don’t have any other system that can communicate across agencies and that is as critical to the work that we currently do.”

Claire George, Head of Peterborough’s Pupil Referral Service and Safeguarding and Prevent Lead for Education, Peterborough

“Our partnership with ECINS gives us a competitive advantage and places us at the cutting edge of monitoring and evaluation. This is going to be a significant catalyst in our success in securing funding, moving forward.”

Devon Cuimara, Founder & CEO, Aboriginal Males Healing Centre

“The time savings we’ve been able to make since using ECINS has been enormous. We now spend far less time in the office and, as a result, far more time with our clients.”

Chris Day, Housing Support Worker, 180° Norfolk, UK

Experience ECINS in Action

See how ECINS can solve your toughest case management challenges.

Schedule a Demo


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