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CLIENT ENGAGEMENT

Engage Efficiently with Clients

ENGAGE efficiently and in real-time with vulnerable clients by sharing support and action plans, setting up appointments, assigning tasks, and communicating via secure messaging or chat.

Make Processes Safe & Simple

Protected by secure logins, action and safety plans, appointments and essential client documentation is safely stored in one easy-to-access location.

Empower Clients for Better Outcomes

With easy-to-follow processes and automated notifications and reminders, clients can take ownership over their situation and achieve better outcomes.

Improve Client Engagement

Using custom options based on best practice support, requirements can be tailored to a client’s needs with engaging material and built-in rewards for completing tasks to encourage fast-tracked results.

Interact Using Client Portal

Built to allow clients and support teams to interact conveniently and discretely from a smart phone, the MyPortal360 app features notifications and reminders for messages, appointments and tasks, as well as, secure one and two-way communication capabilities for improved client response.

Whatever Your Case Management Problem Is, ECINS Will Solve It

Smarter Features for Better Outcomes

The world’s most collaborative case management system, ECINS can be accessed remotely on a completely secure GDP cloud-based system without the need for a virtual private network (VPN), allowing multi-agency partnerships to work towards better client outcomes.

Manage Client Info & Activities

  • Register clients remotely
  • Invite clients to engage via MyPortal360 or any computer
  • Assign tasks to individual clients
  • Create events and appointments in a client calendar
  • Set and send reminders and notifications
  • Demonstrate client engagement with task history, timelines and logs
  • Store client information securely

Connect Clients to Support

  • Assign clients to key workers
  • Broadcast messages and reminders
  • Communicate securely
  • Offer 24/7 help and advice with in-built customizable article library

MyPortal360 App

  • Communicate with your clients via encrypted messaging and optional chat
  • Gain real-time insights into client’s state of mind
  • Get instant notifications and optional email updates when actions have occurred
  • Reduce the need for face-to face meetings

Experience ECINS in Action

See how ECINS can solve your toughest case management challenges.

Schedule a Demo

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