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Podcast: How a Social Enterprise is Combining Software with a Human-Centered Approach

Gary & Sarah Pettengell were interviewed for the Nonprofit Leadership Podcast. You can read more about the interview and listen to the podcast here.

One goal of the Nonprofit Leadership Podcast is to introduce leaders who are providing not just good products and services, but are providing those services in a unique way.

On this episode of the podcast, Gary and Sarah explain why collaboration is at the core of ECINS’ mission and why they believe people achieve more when they work together. They discuss their company’s experiences with cultural barriers and how they’re able to understand clients’ pain points and help find solutions to complex issues. They share how their background in law enforcement shaped the vision of who they want to serve through their business. They explain how their social enterprise is organized and the growth they’ve experienced, and how they have created a case management system that is hugely beneficial across three continents to help as many people as possible.

Gary and Sarah talk about how ECINS has remained a self-sustaining organization, along with the leadership challenges they’ve encountered. They share how their own early struggles as a social enterprise influenced them to want to help nonprofits with similar problems and be able to respond quickly to an organization’s needs with no caveats or fine print. Finally, Gary and Sarah address what it’s like to work together as a married couple and why teamwork and passion about the work you’re doing can make all the difference!

Listen to the podcast here >


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