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Empowering Teams

Changing Lives

Your Guide to Effective Case Management Software

AUSTRALIA’S MOST COLLABORATIVE case management system

ECINS is Australia's most collaborative case management system - Case management software with integrated network systems.

AUTOMATE reports & referrals to save time and improve lives

ECINS is Australia's most collaborative case management system - Case management software with integrated network systems.

SOLVE any case management problem to make a difference in vulnerable lives

ECINS is Australia's most collaborative case management system - Case management software with integrated network systems.

ENGAGE effectively with clients for life changing outcomes

ECINS is Australia's most collaborative case management system - Case management software with integrated network systems.

COLLABORATE with your community to create a better place to live

ECINS is Australia's most collaborative case management system - Case management software with integrated network systems.
  • The most widely used case management system in the UK

  • The most collaborative case management system in Australia

  • The only case management system endorsed by the School Social Workers Association of America

For over 20 years ECINS has helped teams provide joined-up support to people in need while empowering those being supported.

We exist to ensure that victims, offenders, and vulnerable people get the support they need.

At ECINS, we believe that the best way to support people is to ensure that all of the agencies working with a vulnerable person can work together, provide wrap around support, and evidence long term outcomes.

We don’t want organisations being forced to use CRMs or Spreadsheets to track the work they are doing, we want them to be empowered to use bespoke tools designed specifically around the work they do.

Because traditional B2B tools like CRMs are designed for sales teams, they move clients in a straight line from A to B.

Supporting vulnerable people isn’t like that, and your case management system shouldn’t be either.

The most collaborative case management system in the world, our revolutionary systems are changing lives and delivering measurable results across the UK, US and Australia.

You support people, we support you.

Case Management Software is about demonstrating three things, you need to be able to evidence

  • Who are you supporting
  • How are you supporting them
  • How effective is that support

ECINS allows you to do all three of these.

By using ECINS you will be joining hundreds of organisations around the world and revolutionise your case management.

We will help you:

  • Streamline your intake processes
  • Improve your data security
  • Meet your reporting requirements

We have worked with organisations all over the world for over 20 years, and you will have access to that expertise every step of the way.

We aren’t your normal tech company, you will have a customer success manager committed to making sure you get the most out of the ECINS platform.

  • The worlds most collaborative end-to-end case management system

  • Thousands of users across the globe and counting

  • Over twenty years experience

  • Built by practitioners, for practitioners

Revolutionise Your Case Management

“A lot of our clients are IT illiterate. The client engagement app is quite accessible and user friendly. A lot of thought has gone into the space around the user.”

Devon Cuimara, Founder & CEO, Aboriginal Males Healing Centre

“The Client Engagement module streamlines the whole support process for the participant themselves. They may need alcohol and drug abuse assistance, mental health services, homelessness and more. This brings it all together under one umbrella.”

Devon Cuimara, Founder & CEO, Aboriginal Males Healing Centre

“Having our information on ECINS, which can be accessed remotely, enables our outreach team to work outside of the office in community settings, which provides significant cost and time savings.”

Deborah Hooton, Service Manager, Rape Crisis Centre

“The difference ECINS is making to our organization for efficiency, effectiveness, accessibility and managing our caseloads is enormous. It is transforming the way we can store and manage the families we are supporting.”

Kirsty Richardson, Head of Operations , Tiny Life

“ECINS has been absolutely pivotal in the way we are able to work. We don’t have any other system that can communicate across agencies and that is as critical to the work that we currently do.”

Claire George, Head of Peterborough’s Pupil Referral Service and Safeguarding and Prevent Lead for Education, Peterborough

“Our partnership with ECINS gives us a competitive advantage and places us at the cutting edge of monitoring and evaluation. This is going to be a significant catalyst in our success in securing funding, moving forward.”

Devon Cuimara, Founder & CEO, Aboriginal Males Healing Centre

The Worlds Most Collaborative Case Management System

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