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When you are already stretched to your limits, taking a step back from the way things are to imagine the way they could be, can feel impossible. That’s why we focus of the big picture for you.

More than just a software solution, our systems challenge you to think in new and improved ways that lead to greater customer satisfaction, a more supported and efficient workforce and improved outcomes across the board.

ecins funnel

  • Referral

    Transform current manual paperwork into secure online forms where clients and other practioners can enter their own data. No more delays or double handling and 100’s of hours saved in administration time.

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  • Cases

    The most widely used multi-agency case management system in the UK. Build a complete picture of your clients and safely share sensitive information. Trusted by the most security conscious organisations in the world.

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  • Clients

    One easy location for everything from support plans, action plans, appointments, helpful information and one or two-way communication. Help clients feel more in control.

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  • Community

    Allow communities and business crime reduction partnerships to easily play an active role in incident reporting, identification of offenders and share other helpful information.

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  • Staff

    Still in development, this module will let you task and oversee staff, support timely action with alerts, track time spent and outcomes and monitor employees in the field to ensure safety.

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Find out more about the adaptable, problem-solving approach that makes ECINS the right fit for so many different organisations.

Read ECINS case studies

Teams currently using our software

With so much flexibility and functionality, ECINS adapts to the work practices of a wide variety of organisations.

  • Local authories
  • Schools
  • Adult social care
  • Neighbourhood policing
  • Child and young people services
  • Prison services
  • Employment Services
  • Environmental Health
  • Family Intervention Programmes
  • Frequent attendees to custody
  • Gangs and Gang Violence
  • Hate Crime
  • Houses in Multiple Occupancy (HMO’s)
  • Integrated Offender Management (IOM)
  • Licensed premises
  • Mental Health projects
  • Missing Persons
  • Multi-Agency Operations
  • Out of courtt disposals
  • Prostitution and street sex workers
  • Restorative Justice
  • Rough Sleepers
  • Sexual Assault Referral Centre
  • Street Drinkers
  • ‘Troubled Families’
  • Unauthorised encampments
  • Victims and Offenders
  • Vulnerable persons
  • Youth Crime

Sussex Police has halved the average number of days it takes to progress Restorative Justice Cases from Referral to finalisation since introducing ECINS.

Elize Manning, RJ Coordinator, Sussex Police

I think the pure beauty of ECINS is that it offers a single record which means that everything is in one single place.

Claire George, Executive Headteacher Peterborough Learning Centres (PRUs) and Head of Pupil Referral Service, Peterborough City Council

ECINS has been instrumental in the information sharing process that allowed us to produce a timely report to Social Care … (and) may well have prevented a serious case review having to be carried out.

Andy Solomon, ASB Team Leader of the Community Protection Team, Ipswich Borough Council, UK

The time savings we’ve been able to make since using ECINS has been enormous. We’ve been able to significantly cut down the time we spend on data entry and searching for information. It is just so quick!

Chris Day, Housing Support Worker, 180° Norfolk, UK

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