Keeping up-to-date with industry best practice and new regulations in early intervention, collaborative work practices, safe data sharing and safeguarding for vulnerable people is at the heart of our business and innovations. This is a place to share what we learn.
ECINS is a secure, cloud-based platform that enhances inter-agency collaboration, streamlines case management, empowers communities, and uses technology to improve social service delivery and support vulnerable populations.
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Integrated referral systems like ECINS streamline workflows, reduce case handling time by 30%, cut response times by 40%, enhance collaboration, improve social care, and ensure secure, flexible cloud-based data management.
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At ECINS, we know that practitioners handle sensitive information on the job every day. So we also understand that, when AI enters the picture, protecting sensitive case notes is a more →
The UK government has announced a new partnership with OpenAI, which provides the public sector with access to innovative AI tools to support workers. For ECINS clients, this development signifies more →
Meeting summaries are a pillar of effective communication and case management. They are vital in documenting discussed topics, progress tracking, and identifying next steps/action items. Without meeting summaries, communication across more →
No two days are the same for people in frontline services. Recording case notes consistently, however, remains key. Standardizing case notes reduces misunderstandings, improve outcomes, and facilitates information sharing between more →
Student success hinges on many factors, but school support is an essential aspect. A pupil’s personal and academic development is massively dependent on their school; it is crucial that students more →
U.S. child protection agencies receive over 4 million referrals annually. It is a school’s duty to protect children from harm and recognise the essential role of case management in abuse more →
Knowing that the information is on the system, but can’t be accessed by the whole network reassures the young person making disclosures, whilst also enabling an inclusive management of risk.
Jules Trompowsky, Rescue and Response Partnership Coordinator, Rescue and Response Project (County Lines), Brent Council, UK
As ECINS is accessible remotely, officers can upload information on their i-pads when out on the street so they are actively addressing live operations.
Claire Hardy, Senior Practitioner (Crime & ASB) – City Wide Operations, Public Protection & Licensing Directorate, Westminster City Council
Having our information on ECINS … enables our Outreach Team to work outside of the office in community settings thus providing significant cost and time savings.
Deborah Hooton, Service Manager, Nottinghamshire Sexual Violence Support Services
ECINS has been instrumental in the information sharing process that allowed us to produce a timely report to Social Care … (and) may well have prevented a serious case review having to be carried out.
Andy Solomon, ASB Team Leader of the Community Protection Team, Ipswich Borough Council, UK
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