Keeping up-to-date with industry best practice and new regulations in early intervention, collaborative work practices, safe data sharing and safeguarding for vulnerable people is at the heart of our business and innovations. This is a place to share what we learn.
This guide outlines 15 essentials for selecting a secure, customizable, cloud-based collaborative case management system tailored to public and third-sector needs, emphasizing integration, data security, multi-agency collaboration, and effective implementation.
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Guide shares 10 best practices for scalable, user-friendly public sector case management, emphasizing multi-agency collaboration, data security, change management, and ECINS tools for improved outcomes.
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The difference ECINS is making to our organisation for efficiency, effectiveness, accessibility and managing our caseloads is enormous.
Kirsty Richardson,
Head of Operations,
Tiny Life
Knowing that the information is on the system, but can’t be accessed by the whole network reassures the young person making disclosures, whilst also enabling an inclusive management of risk.
Jules Trompowsky,
Rescue and Response Partnership Coordinator, Rescue and Response Project (County Lines),
Brent Council, UK
As ECINS is accessible remotely, officers can upload information on their i-pads when out on the street so they are actively addressing live operations.
Claire Hardy,
Senior Practitioner (Crime & ASB) – City Wide Operations, Public Protection & Licensing Directorate,
Westminster City Council
ECINS can be turned on, introduced, implemented and rolled out quickly, easily and at good value for money – it doesn’t get better than that really.
Simon Clifford,
Director of Technology and Digital Transformation,
Northamptonshire OPCC