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Keeping up-to-date with industry best practice and new regulations in early intervention, collaborative work practices, safe data sharing and safeguarding for vulnerable people is at the heart of our business and innovations. This is a place to share what we learn.

Journey Mapping on ECINS

Journey mapping allows you to track the growth and success of your clients as you work with them. Not all growth is easy to put on to paper, and generic more →

The continuous improvement process

Beginning where you are at The first step in the continuous improvement approach is taking the time to understand the processes you are currently using. It is only from there more →

Keep calm, we’ve got ECINS

Now, we aren’t normally the types to brag, but we have to say, we are more than chuffed when someone does the bragging for us! And that is just what more →

As ECINS is accessible remotely, officers can upload information on their i-pads when out on the street so they are actively addressing live operations.

Claire Hardy, Senior Practitioner (Crime & ASB) – City Wide Operations, Public Protection & Licensing Directorate, Westminster City Council

The time savings we’ve been able to make since using ECINS has been enormous. We’ve been able to significantly cut down the time we spend on data entry and searching for information. It is just so quick!

Chris Day, Housing Support Worker, 180° Norfolk, UK

ECINS has been instrumental in the information sharing process that allowed us to produce a timely report to Social Care … (and) may well have prevented a serious case review having to be carried out.

Andy Solomon, ASB Team Leader of the Community Protection Team, Ipswich Borough Council, UK

Sussex Police has halved the average number of days it takes to progress Restorative Justice Cases from Referral to finalisation since introducing ECINS.

Elize Manning, RJ Coordinator, Sussex Police

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