Keeping up-to-date with industry best practice and new regulations in early intervention, collaborative work practices, safe data sharing and safeguarding for vulnerable people is at the heart of our business and innovations. This is a place to share what we learn.
Interview with Claire Hardy, Community Safety Manager, Westminster City Council We were pleased to be joined by Claire Hardy, Community Safety Manager from Westminster City Council for a recent virtual more →
Beginning where you are at The first step in the continuous improvement approach is taking the time to understand the processes you are currently using. It is only from there more →
Tiny Life uses ECINS to improve the referral process for their support service to parents of premature babies across Northern Ireland Who is Tiny Life? TinyLife is Northern Ireland’s premature more →
Now, we aren’t normally the types to brag, but we have to say, we are more than chuffed when someone does the bragging for us! And that is just what more →
The Prison Advice and Care Trust (Pact) is a national charity that provides support to prisoners, people with convictions, and their families. They support people to make a fresh start more →
Sergeant Colin Reed, Central East BCU – Partnership & Prevention, Metropolitan Police Service, Central East BCU (Hackney & Tower Hamlets) Email: colin.reed@met.police.uk In 2016 Tower Hamlets received over 18,000 calls relating just more →
The problem: Community complaints were received by the Neighbourhood Coordinator from the Business Improvement Districts (BIDs), businesses, residents and ward members, regarding eight entrenched rough sleepers at the entrance to more →
Claire Hardy, Senior Practitioner (Crime & ASB), City Wide Operations, Public Protection & Licensing Directorate, Westminster City Council Email: chardy@westminster.gov.uk Westminster City Council began using ECINS in 2014 predominantly as more →
Neil Thurlow, Head of Community Safety, Merton Civic Centre, Morden, SM4 5DX Email: neil.thurlow@merton.gov.uk Merton Borough Council have been developing their use of ECINS to assist in the case management process for ASB, more →
Jules Trompowsky, Rescue and Response Partnership Coordinator (North London), Rescue and Response Project (County Lines) Email: Juliana.Trompowsky@brent.gov.uk ECINS is the chosen IT provider to facilitate the MOPAC funded Pan-London Rescue and Response more →
The difference ECINS is making to our organisation for efficiency, effectiveness, accessibility and managing our caseloads is enormous.
Kirsty Richardson, Head of Operations, Tiny Life
As ECINS is accessible remotely, officers can upload information on their i-pads when out on the street so they are actively addressing live operations.
Claire Hardy, Senior Practitioner (Crime & ASB) – City Wide Operations, Public Protection & Licensing Directorate, Westminster City Council
Knowing that the information is on the system, but can’t be accessed by the whole network reassures the young person making disclosures, whilst also enabling an inclusive management of risk.
Jules Trompowsky, Rescue and Response Partnership Coordinator, Rescue and Response Project (County Lines), Brent Council, UK
The time savings we’ve been able to make since using ECINS has been enormous. We’ve been able to significantly cut down the time we spend on data entry and searching for information. It is just so quick!
Chris Day, Housing Support Worker, 180° Norfolk, UK
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