This pioneering technology saves time and money for those involved in producing referrals and improves accuracy and service delivery to both agencies and customers.
It can be used for any area of business and any hard copy or electronic referral forms can be adapted to work in this way. For example IOM, Troubled Families, MARAC, ASB, DV, Gangs etc. Once the referring practitioner submits the referral it automatically creates a ‘Referral Case’ on ECINS with all the profiles attached/created in real time and access permissions granted to the receiving Team. The referring practitioner has no more work to do and this is a paperless process.
This new process will achieve huge benefits for practitioners, their partners and customers too. The Warwickshire Troubled Families Team estimate it will save them 1 hour per referral and they have at least 2000 per year!